Frequently Asked Questions

Please click on a tabs below to view the answer:

How is your set-up different than a traditional photo booth?

Our open photo booth experience (also known as Custom Photo Station Solutions®) eliminates the limitations and unsightliness of all the traditional photo booths. Our exclusive software platform THINK Photo Booth Fun® allows you to access, customize, share & print all your pictures the entire night.

We didn't buy a photo booth, we created, built and manufactured one from the ground up. We are fully licensed & insured and we do not sub contract or hire sub sub contractors. This is all we do, full-time. Photo booths are not an “add-on” to our business, they are our business.

Here's a quick comparison:

Traditional Photo Booth
  • All traditional photo booths use the same "Press Start" self-snap system if it is the:
  • - Black enclosed box
  • - Big closed blow-up bounce house box
  • - Mirror Booth
  • - "Open Air" style using the systems of the closed box
  • Assortment of unsteril props
  • Prints in 2X6 film strips or 1 multi 4x6 (Color or B&W) with no reprints available later
  • No integrated sharing abilities, walk over to an iPad®
  • Accommodates 2-5 people at a time
  • Photos are all automatically set and taken with a webcam or dslr camera
 
Custom Photo Station Solutions®
  • Open, attractive and inviting presence
  • Sterilized BPA free plastic props on stainless steel rods
  • Unlimited thermal single shot prints in 4x6 frame-able photos with choice of 6 filters like Instagram
  • Shareable instantly via Facebook, Twitter & Pinterest, Email and MMS Text
  • Expanded personalized & sharing experience with our FREE app in iTunes®
  • Accommodates 1 to 20+ people at a time
  • Master photo booth photographer operates the camera, guides guests and orchestrates each photo
  • Photo Technician operates touchscreen kiosk, assisting guests sharing and printing each photo

I am planning a special event. How will my personal theme be incorporated into each photo?

Your guests will have their photo taken in front of a choice of our backdrop selections: drape backdrop (white or taupe), classic damask print, scenic locations at your event’s location, custom Hollywood Step & Repeat style created solely for your event and green screen. The options here are endless - from the obvious but timeless monogram or logo to a scene from your favorite location or movie. You also have the option of creating a branded watermark or overlay for each photo, which will appear in the printed version as well as those that are shared socially.

I want a Hollywood Step & Repeat style designed backdrop, how does the design process work?

The first part of your icon design process involves a 5-10 minute brainstorming and conceptualization discussion about the vision of your Step It Up Events® experience. Then we have the research stage where we ask you to tell us what you like and dislike as well as sending us your event invitations. This is followed by the production of drafts for 2 rounds, and lastly refinement using the design for client sign off.

If you already have your company logo or icon’s created, no worries! We can provide you a list of details of how we would like the files sent over to us digitally so we get the best visualization of your creative in the final pictures.

Despite the simplicity of the final product, designing a custom icon logo can be a surprisingly complex process. We include 1 custom designed icon at no charge for your custom Hollywood Step & Repeat style backdrop and if you want us to create a second or a third, there will be a $150 charge per icon created.

What is green screen? How does it work for my event?

Green screen, or Chroma key, is a special effects / post-production technique for compositing (layering) two images together based on color hues (chroma range). The technique has been used heavily in many fields to remove a background from the subject of a photo or video – particularly the newscasting, motion picture and video game industries. A color range in the top layer is made transparent, revealing another image behind.

Your guests will have their photo taken in front of a professional studio green screen and then be able to select 6 different backgrounds or images from your favorite location, sporting event or movie. The options are endless! You also have the option of creating a branded overlay for each green screen photo, which will appear in the printed version as well as those that are shared socially.

To witness the green screen experience, we invite you to view this video:

I am a corporate presence. How will your services help my brand?

Do you THINK outside the BOX®? Our open photo booth experience brings entertainment to any corporate event or brand activation. It gets people talking, engaging and it helps build those ever so important networks. BUT, have you ever considered using an open photo booth as a digital and social advertising platform? Building brand awareness ensures that your event does not get forgotten and more importantly maintaining constant brand visibility.

Click Here to learn more about what makes us unique at Corporate Events, Trade Shows and Brand Activation's

What do your setups look like?

Everything is custom for every event. Traditionally, everyone wants to walk the Red Carpet and we have over 100 feet of it in stock but we also have 30+ custom colors available to make your event personalized to your specifications. Below are some samples of live events we have done. The possibilities are endless for your event!

To see some of our Custom Photo Station Solutions to get ideas for your event, we invite you to view this video:

How do my guests print and share my photos? How can I access them?

After their photos are taken, they'll walk to a touch-screen terminal, where they can instantly view their picture, print it, text it, email it and post it to their favorite social media site. Simultaneously, these photos will be uploading to your custom web portal so that you and your guests can continue to access them in the days, weeks and years following your event. At the end of each event, all high resolution photos will be loaded onto a USB drive and presented to the hosts. We also offer expertly designed photo album to help you preserve your memories.

Do you have a data recovery guarantee for my photos?

Yes! Our guarantee is simple and straightforward! We don't just bring photo booth fun entertainment to your event, we store your memories online & offline that everyone will love. An event lasts a day, a memory lasts forever. We hope you feel safe and Think outside the BOX® with Step It Up Events®. To read more about our guarantee click here.

Do you know proper etiquette and procedure?

Yes! We will customize your photo booth fun to suit your personal preferences and needs to assure your event an absolute success and you have memories that will last forever.

How much time do you need for set-up for my event?

We arrive an hour to two hours prior to the starting time that we are contracted. We make sure everything is perfect with the setup, system tests and safety of your guests. We do this to assure your event is an absolute success and you have memories that will last forever. You will not be charged for this preparation time.

How will you and your team be dressed at my event?

Every member of the Step It Up team will be professionally uniform dressed in an official Step It Up Events® dress shirt and tie, dress pants or skirt and shoes at your event unless specified otherwise.

Step It Up Events Team on-site

Why should I book Step It Up Events® verses a DJ Entertainment company or Groupon?

Having a photo booth at any event is a hot trend nowadays and the market is being flooded with people who want to make fast cash and gain your business. While many of them have good intentions, the truth is that their overall experience falls short and will leave you underwhelmed; and unfortunately, you don't get a second chance or a redo of your special day.

Many of the photo booth services on the market are photo booth rentals or sub-contracted booths. Most of these companies use the same software which only allows printing in 2 by 6 filmstrips (to mask the poor print quality due to cheap equipment).

The photo booth experience and candid photography of Step It Up Events® on the other hand is all we do, 7 days a week, 52 weeks a year. Our photo booth engagement software platform was created by us exclusively for our touch screen kiosks. Every photo taken at your event will stay on screen the entire time of your event and you can instantly change your picture with 6 filters, instantly share your picture to Email, Text, Facebook, Twitter, and Pinterest with a preset personalized message and print four by six thermal prints. We use the latest & greatest equipment in the industry such as professional photography lighting not sold in any retail stores. These aspects of phototainment that Step It Up Events® has mastered are where the other vendors on the market fall short.

Our master photo booth photographer makes sure every picture is perfect while our photo technician is assisting every guest with the unlimited sharing and unlimited printing of their pictures. We will not get hired as a sub-contractor or hire sub-contractors to operate at our events, so before you hire another photo booth please remember that an event lasts a day, but a memory lasts forever.

How much do your services cost?

Our standard packages start at $595. We can also build you a custom package after we learn more about your event and your budget.

Is there sales tax for your services?

NO, there is no sales tax for photo booth companies in the State of NJ, we are considered event photography.

I am planning to book, what is the deposit and what are my payment options?

We require a 50% booking retainer for each event to secure the date. Bookings made within 30 days or less of the event must be paid in full. If a client is using the PayPal Bill Me Later 0% financing option, we require the event to be paid in full. We have a 14-day booking policy to all contracts. If the deposit and signed contract is not received within 14 calendar days from the original contract email, we can release the date to another client.

We accept Cash, Check, Visa, Master Card, American Express, Discover Card and PayPal. We also offer PayPal's Bill Me Later service offering 0% interest free financing for 6 months.

** Payments via credit card, PayPal and PayPal's Bill Me Later are subject to a 4% service fee

Are you licensed and insured?

Yes, Step It Up Events®, LLC. has it's State of NJ Business Registration Certificate and we fully insured by The Hartford. We are happy to provide you and your venue documentation as needed for peace of mind.